Shipping/FAQs

Shipping/FAQs

SHIPPING

  1. Domestic Orders within Australia

The price for all products -- original artworks, limited edition prints, scarves, and brooches – includes shipping costs within Australia.

  1. International Shipping

Limited Edition Prints; Scarves; and Brooches:  We have a standard price for international shipping of these items.  The cost for shipping limited edition prints is $40.00(AUD); the cost for shipping a scarf or brooch is $10.00(AUD).

Original Artworks: Please note, an additional invoice and fee will apply to shipping all original artworks outside Australia. The cost depends on the size/weight of the painting and the shipping destination. Insurance is recommended for your peace of mind and this can be organised for you. All prices on RIMAAD are in Australian Dollars. For international customers, the prices quoted do not include your local taxes or import duties, which may be charged upon entry to your country. Please contact your local customs office for further information. Please contact us at info@rimaad.com  for all inquiries.

HOW WILL MY ORDER BE SHIPPED?

All Scarves, Brooches and Limited-Edition Prints are shipped via Australia Post. Please note: All prices on this website include standard shipping and insurance throughout Australia. In most cases, you should receive your order in 5 - 7 business days. Generally, international shipping takes 7 -10 business days.  Please make sure, that your contact information at the time of purchase and check out, includes the correct shipping address, email, and your phone numbers.

We will send you a shipping confirmation email, once your order has been packaged and dispatched. Express shipping is also available at a small additional cost.

Please note: All RIMAAD packages will require a signature on delivery. If nobody is at home, a card will be left with instructions on which local post office your package has been re-directed to.

Original Artworks.

Each painting is packaged and shipped from our Palm Cove Studio, in Far North Queensland. Domestic shipping in Australia is included in the price for original artworks. Please make sure, your contact information at the time of purchase includes your correct shipping address, email, and your phone numbers.  All original artworks, where applicable, are packaged and organised by us, and shipped with the help of Total Freight Solutions (http://totalfreightsolutions.com.au/). After many years of using their excellent services for shipping artwork throughout Australia and internationally, we know and trust their knowledge and logistical experience. Their dedication and customer support are simply the very best.