Privacy Policy

Privacy Policy

This website, www.rimaad.com is owned and operated by Rachel Ireland Meyers Art and design, ABN 54 149 279 741, and operated by Rachel Ireland Meyers. If you have any questions or need further information, please feel free to contact Rachel directly by email at: hello@rimaad.com

The RIMAAD website is committed to complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act). If changes are made to the RIMAAD privacy policy, we will post a new policy immediately.

Collection of Information

If you purchase a product, join our email list, or subscribe to the newsletter, we may collect the following contact information, including: your name, postal address, email address, and phone number. At all times, we will only collect this information from you and it will not be shared with any third party except where you voluntarily supply information regarding purchases.

How We Use Your Personal Information

We use the order information that we collect to fulfill any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In additionally, we use this information to:

  1. Communicate with you.

  2. Screen our orders for potential risk or fraud.

  3. We also use Device Information to help us screen for potential risk and fraud (in particular, your IP address).

  4. More generally to improve and optimise our website.

Disclosure of Information

All information is held securely. It will not be disclosed to third parties except: where you voluntarily supply the information to facilitate payment and shipment of purchases, and/or where you voluntarily supply email information to facilitate receipt of emails or newsletters.

Note, our online store, is powered by Squarespace, and does not retain information longer than necessary to facilitate the purchase and shipment of goods. All information is encrypted to the highest industry standard. For example, where you pay via a credit card, your information is protected by a provider with a secure SSL certificate and all information is encrypted. For more information, visit the Squarespace website privacy policy. Emails and newsletters are distributed via Flodesk, which holds only your email address and no other personal information. You may also visit the Flodesk website for more information.

European Residents

If you are a European resident, you have the right to access the personal information we hold about you, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you, for example if you make an order through the site. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Security of Information

We take all reasonable steps to maintain the security of information provided to RIMAAD. Note, however, if you communicate with us using social media, Skype, or other forms of personal communication, we cannot guarantee that those media follow the same privacy policies as RIMAAD. Note also, if you access a third-party website via RIMAAD, we cannot guarantee that those websites follow the same policies regarding access to or sharing of your information.

All websites, including RIMAAD, use cookies to collect basic information which allows the website to recognise you when you return.

If you have any questions, please don’t hesitate to get in touch with Rachel or Grace at support@rimaad.com